About Your Meter

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MeterYour water meter can tell you how much water you’re using during a given time period and can help you monitor the amount of water you use indoors and outdoors on a daily basis.

Knowing how to read your meter is valuable because:
  1. You might be interested in knowing how much water you and others in your household use in a day.
  2. You will know how to detect a leak in your home.
  3. It can help you figure out how much water each appliance uses.

Where is my water meter located?
Your meter is usually located by the curb in front of your home and is housed in a concrete box usually marked "water." Please contact the District if you need on-site assistance or have any questions regarding your meter.

Landscaping around your meter
Most people are not aware that their water meter is located within a public right-of-way. This means that when landscaping or fencing your yard, you need to maintain enough distance from the meter box to allow us to read, service, and repair the meter. It also means that it is the property owners responsibility to ensure that the meter box is visible and accessible at all times.

Please keep these things in mind when landscaping:

  • Permanent structures such as walls, fences, and gates cannot be installed in a public right-of-way without an encroachment permit from the City;
  • Your meter area should be kept clear of shrubbery, trees, and low growing bushes that can become bushy and hinder our ability to read your meter;
  • When planting trees, keep in mind that roots can become entangled around under-ground pipes increasing the possibility of broken pipes and leaks; and
  • Customers with established landscaping should trim plants regularly to maintain access to the meter box.

If landscaping does cause access difficulty, we ask that you clear it. However, if we need immediate access District staff may clear the vegetation without prior notice. Please note that the District has the right to remove obstructions to access a meter and is not responsible for any damage that may be caused from removing the obstruction. For instances where immediate access is not needed, a dated door tag is left at the property notifying you that landscape maintenance is needed. If you have questions regarding landscape clearance, please contact our customer service representatives at 494-1041.

How to read your meter
Most District water meters are inside in-ground concrete boxes near the street curb. To expose the gauge, carefully remove the cover and flip open the meter’s cap.

Meter ReadingsStraight reading meters (the simplest, most common type), can tell you how much water you’re using in a given period. Simply record the figures shown on one day and then again a day or week later, and subtract the original reading from the new reading. To convert cubic feet to gallons, multiply by 7.48. Using the same process, you can test the amount of water used to take showers or irrigate your garden. Turn off all water inside and outside the house, read the meter, then run sprinklers; take a new reading. Click the graphic on the right for a printable version of "How to read your meter."

District meters come with a leak detector—a small triangle in the center of the meter, which rotates when any amount of water is used. If the triangle rotates even when all the water is turned off, there’s a leak somewhere.

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